1. Acceptance of Terms
These Terms & Conditions ("Terms") govern your access to and use of the PROCONNECT SOLUTIONS LLC website and related inquiry services.
By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy .
If you do not agree with these Terms, please do not use the website.
2. Website Use
You may use this website for lawful purposes and for obtaining information about internet service options or contacting PROCONNECT SOLUTIONS LLC.
You agree not to use the website:
- For unlawful, fraudulent, or abusive purposes.
- To interfere with or disrupt the website.
- To attempt unauthorized access to systems, accounts, or data.
- To submit false, misleading, or fraudulent information.
- To use automated systems in a manner that interferes with normal website operation.
- In a manner that violates applicable law.
3. Services & Service Inquiries
PROCONNECT SOLUTIONS LLC provides information, assistance, and customer inquiry services relating to internet service options.
Submitting an inquiry through this website does not itself constitute a completed order, contract, service agreement, or guarantee that internet service will be provided.
Any actual internet service agreement may be subject to separate terms, conditions, eligibility requirements, pricing, and agreements established by the applicable service provider.
4. Service Availability
Internet service availability varies by location. Availability may depend on the service address, network coverage, infrastructure, technical requirements, and other factors.
Important: Information displayed on this website should not be interpreted as a guarantee that a particular internet service, speed, plan, promotion, or installation option is available at your address.
Final availability and eligibility are determined through the applicable service provider's availability and qualification processes.
5. Pricing, Promotions & Service Terms
Pricing, speeds, promotional offers, equipment requirements, installation fees, taxes, recurring charges, contracts, eligibility requirements, cancellation policies, and other service terms may vary by provider and location.
Any promotional information provided through this website is subject to applicable eligibility requirements and the terms of the applicable offer.
The applicable provider may change or discontinue pricing, plans, promotions, or other service terms without notice.
6. Third-Party Service Providers
Internet services discussed or made available through an inquiry may be provided by independent third-party service providers.
PROCONNECT SOLUTIONS LLC does not control the networks, infrastructure, equipment, pricing, service availability, installation schedules, speeds, outages, or policies of independent third-party providers.
Any separate agreement you enter into with a service provider is governed by that provider's applicable terms and policies.
7. Customer Information
When you submit an inquiry, you agree to provide information that is accurate and current to the best of your knowledge.
You are responsible for ensuring that information you provide does not belong to another person without appropriate authorization.
Our collection and use of personal information is described in our Privacy Policy .
8. SMS/Text Messaging
SMS Program Terms
If you affirmatively consent to receive text messages from PROCONNECT SOLUTIONS LLC, you authorize us to send messages relating to your inquiry, requested services, appointments, service updates, and, where applicable, promotional offers.
Message and data rates may apply. Message frequency may vary.
Consent to receive marketing text messages is not a condition of purchasing goods or services.
You may opt out of SMS messages at any time by replying STOP.
For help, reply HELP or contact PROCONNECT SOLUTIONS LLC using the contact information provided on this website.
Message delivery may be subject to your mobile carrier's network and applicable limitations.
You understand that submitting a telephone number alone does not constitute consent to receive marketing text messages where affirmative consent is required.
9. Intellectual Property
Unless otherwise indicated, the content of this website, including text, graphics, logos, design elements, and other materials, is owned by or licensed to PROCONNECT SOLUTIONS LLC.
You may not reproduce, modify, distribute, publish, sell, or exploit website content without prior written permission, except where permitted by applicable law.
10. Prohibited Use
You may not use this website to:
- Impersonate another person or business.
- Submit fraudulent information.
- Attempt to gain unauthorized access to the website or related systems.
- Introduce malware, malicious code, or harmful software.
- Scrape or collect information in a manner that violates applicable law or these Terms.
- Interfere with the security or availability of the website.
11. Disclaimers
The website and its content are provided for general informational and service-inquiry purposes.
To the extent permitted by law, PROCONNECT SOLUTIONS LLC does not guarantee that the website will always be available, uninterrupted, error-free, or completely secure.
We do not guarantee the availability, speed, performance, pricing, installation, or continued operation of any third-party internet service.
12. Limitation of Liability
To the maximum extent permitted by applicable law, PROCONNECT SOLUTIONS LLC and its owners, employees, representatives, contractors, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of the website or information obtained through the website.
Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited under applicable law.
13. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless PROCONNECT SOLUTIONS LLC and its owners, employees, representatives, contractors, and service providers from claims, liabilities, damages, losses, and expenses arising from your unlawful use of the website, violation of these Terms, or violation of another person's rights.
14. Changes to These Terms
We may modify these Terms from time to time. Updated Terms will be posted on this page with a revised effective date.
Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.
15. Governing Law
These Terms will be governed by applicable laws without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any dispute relating to these Terms or use of the website will be handled in accordance with applicable law and any legally applicable jurisdictional requirements.
16. Contact Us
If you have questions about these Terms & Conditions, please contact:
PROCONNECT SOLUTIONS LLC
212 N 2ND ST STE 100
RICHMOND, KY 40475
Phone: +1-844-794-4061